Privacy Policy

Effective Date: February 25, 2025

At Biosora, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://biosora.xyz/, interact with our services, or communicate with us. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services. This information may include:

  • Personal Information: When you create an account, make a purchase, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, operating system, pages you visit, and the time you spend on those pages.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our website, analyze site traffic, and improve our services. You can manage cookie settings through your browser.

2. How We Use Your Information

The information we collect is used to:

  • Provide and manage our services: We use your information to process orders, complete transactions, and provide customer support.
  • Personalize your experience: We may use your data to tailor our website content and promotional material to your preferences and interests.
  • Communicate with you: We may send you important updates about your orders, services, or new products. If you opt-in, we may also send marketing emails with special offers or promotions.
  • Improve our website and services: We use usage data to analyze trends, diagnose problems with our website, and optimize user experience.

3. Data Protection and Security

We are committed to safeguarding your personal data. We implement a variety of security measures, including encryption, secure servers, and access controls, to protect your personal information from unauthorized access or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us with tasks such as payment processing, shipping, marketing, and customer service. These providers are obligated to use your information only for the purpose of delivering these services and must adhere to strict confidentiality standards.
  • Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect the safety of others, or prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you if your personal information becomes subject to a different privacy policy.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can request access to your personal data and ask for corrections if the information is inaccurate or incomplete.
  • Deletion: You may request that we delete your personal information, subject to any legal obligations or legitimate business purposes that require us to retain the data.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or contacting us directly at info@biosora.xyz.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, improve site functionality, and track your activity on our website. You can manage cookie settings in your browser settings. However, disabling cookies may impact certain features of the site.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided personal data, we will take steps to delete that information as soon as possible.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. Any updates will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Effective Date: This Privacy Policy is effective as of February 25, 2025.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: info@biosora.xyz
  • Phone: 061.3 940 113
  • Address: 30/4 Street, Trung Dung, Biên Hòa, Đồng Nai