Terms and Conditions

Effective Date: February 25, 2025

Welcome to Biosora! By accessing or using our website https://biosora.xyz/ and our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

1. General Information

Biosora provides high-quality fashion products and services to its customers. These Terms and Conditions govern your access to and use of our website and services. By using our website, you confirm that you are at least 18 years old or that you have the consent of a parent or guardian to use our website.

2. Product Information

We make every effort to ensure that the products, descriptions, and prices on our website are accurate. However, we cannot guarantee that all product descriptions, images, or pricing are 100% accurate. We reserve the right to correct any errors or omissions and to update product information as necessary.

3. Ordering and Payment

  • Placing an Order: When you place an order on our website, you are offering to purchase the selected product(s) under the terms and conditions stated. Your order will only be confirmed once you receive an email confirmation.
  • Payment: All payments for orders must be made in full at the time of purchase. We accept a variety of payment methods, including credit/debit cards and PayPal. You agree to provide accurate payment information and to ensure sufficient funds are available for payment.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping fees will be calculated at checkout based on your location and the size of the order.
  • Delivery Time: Delivery times are estimates and may vary depending on your location and the shipping method selected. We do not guarantee specific delivery dates.
  • Shipping Delays: While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party shipping carriers or circumstances beyond our control.

5. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed instructions and information on how to return items, request refunds, or make exchanges.

6. Intellectual Property

All content on our website, including text, images, logos, graphics, videos, and other materials, are owned by Biosora or licensed to us. You are prohibited from using, copying, modifying, or distributing any of our content without prior written consent from Biosora, except as necessary for personal, non-commercial use.

7. User Conduct

You agree to use our website in a lawful manner and for its intended purpose only. You may not:

  • Violate any applicable laws or regulations while using our website.
  • Engage in any activity that could harm or interfere with the operation of our website.
  • Attempt to gain unauthorized access to any part of the website or its systems.
  • Submit any false, misleading, or harmful content.

8. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately if you suspect any unauthorized access to your account. You also agree to take responsibility for all activities under your account, whether or not authorized.

9. Limitation of Liability

To the fullest extent permitted by law, Biosora shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or products, including but not limited to, loss of profits, loss of data, or any other damages related to your purchase or use of our products.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website or services.

11. Third-Party Links

Our website may contain links to third-party websites that are not controlled by Biosora. We are not responsible for the content or practices of these third-party sites. We recommend reviewing the terms and conditions and privacy policies of any third-party website you visit.

12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review these terms periodically to stay informed about any updates.

13. Governing Law

These Terms and Conditions are governed by the laws of Vietnam. By using our website, you agree to submit to the jurisdiction of the courts of Vietnam for any disputes that may arise under these terms.

14. Dispute Resolution

In the event of a dispute, we encourage you to contact us first to resolve the matter amicably. If a resolution cannot be reached, disputes shall be handled in accordance with Vietnamese law.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Email: info@biosora.xyz
  • Phone: 061.3 940 113
  • Address: 30/4 Street, Trung Dung, Biên Hòa, Đồng Nai